Amtrak's website indicates that the reservation and ticketing functions including internet and Quick-Trak will be out of service from 0600 EDT Sunday for some time for upgrades. I suppose this will be a complete software change. Best get your tickets and etc before. Who knows if tickets may be hard to confirm wiith a complet change?
blue streak 1 Amtrak's website indicates that the reservation and ticketing functions including internet and Quick-Trak will be out of service from 0600 EDT Sunday for some time for upgrades. I suppose this will be a complete software change. Best get your tickets and etc before. Who knows if tickets may be hard to confirm wiith a complet change?
Unbelievable! A company that hauls more than 28 million passengers a year does not have mirror servers to pick-up the slack while it main hardware is undergoing a software upgrade. If we had pulled a stunt like this, i.e. shut down the computer systems associated with the operation of our electric grid, we would have been toast with every regulator from here to Timbucktoo and back.
Sam1 Unbelievable! A company that hauls more than 28 million passengers a year does not have mirror servers to pick-up the slack while it main hardware is undergoing a software upgrade.
Unbelievable! A company that hauls more than 28 million passengers a year does not have mirror servers to pick-up the slack while it main hardware is undergoing a software upgrade.
I agree: unfortunately when a company I worked for had one of these major upgrades the back-up computer could not transfer transactions that occurred during the primary upgrade. Was some software non compatible operations that did not have a translation program. Also was a new computer being put on line.
To muddy this discussion more --- ATT e mail has failed this evening since about 1752 EDT and still is not up at 1849. How many customers do they have and how many transactions?
I agree with Sam on this one.
Lots of important industries change software or merge totally different systems after an aquisition or merger without taking their system off line for any significant length of time.
Amtrak should be able to do it, too.
Dave
Lackawanna Route of the Phoebe Snow
Phoebe Vet I agree with Sam on this one. Lots of important industries change software or merge totally different systems after an aquisition or merger without taking their system off line for any significant length of time. Amtrak should be able to do it, too.
Can anyone refresh our memory about the computer problems that the various RR mergers revealed? I was working too much to follow the problems.
From what I know there are two choices either try to continue running without stopping or wait for new software to come on line?
Keep in mind that those mergers were taking place because both railroads were scrambling to avoid bankruptsy.
Phoebe Vet Keep in mind that those mergers were taking place because both railroads were scrambling to avoid bankruptsy.
Actually if you are speaking of the PC I eliminated it because of the potential bankruptcy. Thinking more of the mergers / split ups afterward???
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