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I can't speak to any of the technical questions, but as a regular Amtrak customer in the 1970s, I have a couple of observations. During my school daze I rode overnight in coach on the Coast Starlight between home and a boarding school. That was before Superliners, so I had the joy of riding the inherited streamliner coaches. They were generally quite clean and very comfortable. In 1976 my mother and I took a trip to the east coast, and we rode the Metroliner from DC to Boston, with stopovers in NYC and Philadelphia. There was much familiar in the Metroliner coaches. The general configuration was the same. The footrests looked and functioned much the same. But the whole train felt cramped. The windows were too small, the armrest in the center felt confining, and the rounded ceiling felt less spacious. My overall impression was that if this was the future of Amtrak, it was going to be an unpleasant one. My first impression of Superliners with their lower ceilings and smaller windows and horrible rest rooms was equally negative. I'm glad the Metroliners have held up well, and they do look great on the outside. I've since gained some appreciation for the Superliner design (except the toilets!). But I must say nothing I've ridden in on today's Amtrak comes close to matching the comfort of the streamline era (a.k.a Heritage) coaches.
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