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TVM's: Yet Another Complaint about NJT

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  • Member since
    September 2008
  • 1,112 posts
Posted by aegrotatio on Tuesday, September 17, 2013 8:14 PM
Yeah, VRE passengers are endlessly bitter about the fine and it's mentioned in almost every one of their regular newsletters along with the boilerplate excuse about Virginia law and blah blah blah.

What's particularly bad is that regular passengers usually have their tickets delivered to them and the line to "validate" that trip's ticket at the TVM can cause you to miss your train. VRE is very popular, heavily utilized, and most trains are at capacity. VRE regularly adjust consists to meet the demand.

But the fines are amazingly stupid. The fine is $150 but VRE does not see any of that revenue. The passengers say they would understand the fine if VRE got any income from the fines, but they don't. The money goes directly to the Commonwealth. The VRE conductors' time to issue the summonses is not even reimbursed.

  • Member since
    August 2012
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Posted by John WR on Wednesday, September 18, 2013 5:11 PM

aegrotatio
Yeah, VRE passengers are endlessly bitter about the fine and it's mentioned in almost every one of their regular newsletters along with the boilerplate excuse about Virginia law and blah blah blah.

Aegrotatio, I generally support publicly operated transit.  But very often is seems to me that these agencies just cannot avoid shooting themselves in the foot.   This is one case.   In these days of computers it should be very easy for VRE or New Jersey Transit to issue a single courtesy ticket to customers with identification.  Then, when they come across a rider with an unvalidated ticket, they could simply look him up on the data base.  If it showed he already had gotten his courtesy ticket then he would be fined; if not, this is his one strike.  It sure would be good public relations.  Instead they choose to constantly erode public opinion of them among precisely the segment of the public they want to have a good opinion.   

Actually, New Jersey does this on the Garden State Parkway.   Somehow our transponder got misplaced and I drove through an Easy Pass toll house not realizing it.  Sure enough I got a summons in the mail with a fine.  But there was a special block.  It said if I had Easy Pass I could provide the information and mail back the summons.  The toll would go on my Easy Pass bill but there would be no fine.  I did that.  

I wonder if NJT or VRE would consider a one no fine unvalidated ticket policy.  

  • Member since
    December 2007
  • From: Georgia USA SW of Atlanta
  • 11,919 posts
Posted by blue streak 1 on Saturday, September 21, 2013 7:22 PM

aegrotatio
Yeah, VRE passengers are endlessly bitter about the fine and it's mentioned in almost every one of their regular newsletters along with the boilerplate excuse about Virginia law and blah blah blah.

Wonder if the solution would be to apply 3 use age validations to any 10 trip tickets not validated ?.  Single tickets? 

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