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Service on the CZ
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My Brother-in-law recently took a Holiday Vacations tour with a group of 30. They left Chicago on 9/10 aboard the CZ and he had a Delux Bedroom. He said the first day and night he never saw the sleeping car attendant and his bed was not made up. The showers did not work throughout their whole car and nothing was done about that. The tour escort is contacting Amtrak on that. The food was fine, except that all the breakfasts were served cold, they offered seconds at other meals. They returned on the SW Chief from LAX, leaving on 9/19 and everything worked and staff was very attentive with an early arrival in Chicago. He said he would take the train again, he really enjoyed it. They toured by bus between Reno and Los Angeles. Not being a gambler he said, he would of rather spent two more nights in Frisco, instead of Lake Tahoe.
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