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I had to call the BNSF 800 number tonight to report a malfunctioning crossing signal and instead of some automated system (aside from telling me who to talk with) I actually spoke with the signal desk I think, at least that's what the friendly gentlemen said when he answered the phone. <br /> <br />I told him what town and state I was calling from, he asked which street crossed the tracks and he had my location down in about 3 seconds. I was actually talking with a real person within 25 seconds I bet. <br /> <br />I've never called before for anything, because I've never had too, but knowing how efficient and quick it is should I need it is good piece of mind. (It's going into my cell phone contacts)
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