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Norfolk Southern Service Alert Hurricane Katrina August 28, 2005 In preparation for Hurricane Katrina, Norfolk Southern has pulled rolling equipment on its lines near coastal areas and low lying areas in southern Louisiana, Mississippi, and Alabama inland to higher ground. Operations south of Meridian, Miss., to New Orleans, La., and South of Selma, Ala., to Mobile, Ala., were discontinued early Sunday afternoon. Operations south of Birmingham have been curtailed and will be discontinued later today. Traffic normally moving though these areas for interchange is generally being rerouted in cooperation with other carriers. Norfolk Southern embargoed all shipments to New Orleans and Mobile. This action was taken to avoid further complication of operations due to congestion in the area expected to be impacted by the Category 5 storm. Customers with traffic to, from, or normally moving through the areas impacted by Hurricane Katrina should anticipate delays. For questions on specific shipments, please contact our Customer Service Operations Center at (800) 635-5768. For questions regarding potential impact on local service in this area, please contact our Central Yard Operations Center at (800) 898-4296. ------------------ Norfolk Southern Corporation www.nscorp.com
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