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CSX:Looking for a Silver Bullet in Sept.'s TRAINS, What you guys think about the article?
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As a CSX employee I have witnessed a lot of good and bad. Recently I have seen a lot of good news as CSX is planning to spend over 1 billion dollars in their infrastructure, which makes me feel more secure about my company's future. A RR in trouble is not going to dump a bunch of money back into the physical plant, just look at some of the past Class 1's that went the way of the Dodo. The dispatching center that i work at in Indy is getting a completely new operating system and the building is getting an interior "facelift." I think CSX and NS made a good move in taking over Conrail, but the takeover was not proprerly implemented. It takes a lot of foresight and analysis before a takeover of that magnintude can even be seriously considered. Both CSX and NS reeled after failing to see the big picture over the Conrail takeover, but I believe that both companies are recovering nicely and can now focus on improving service. The main concern for the past several years was just fighting the financial burden of the takeover, but now that debts are starting be paid off things are looking up. <br /> Carload business is huge for CSX, but it hasn't been handled well. Let me tell you, it is a big deal to management, but the implementation of new technology has created bugs in the system. And obviously not all managers are created equal. Some are very good at keeping operations smooth, but sacrifice the customer to do so, and vice versa. Life is full compromises and going one route can the burn the bridge to the other. One thing that I think is very unfortunate for RR's is that management changes too frequently and one group of managment doesn't get the chance to prove themselves before another group with a completely different game plan replaces them. A lot of time is then wasted with the new team "undoing" what had just been done by the originals. That's another problem with RR's. RR's are run by business/profit minded people who want instant results. They look at statistics and figures to judge how well a company does. The problem is that the RR's, and many other businesses, don't fit into that rationale very well. There's really two different sides to most companies. The Paper side, and the Operations side or reality. Companies that are succesful have a good balance between the two sides. That's my Joe Schmoe view. [oX)]
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