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First off, not lay -off any workers,keep ALL the locomotives as active as possible,only retire them when the unit cant be repaired,or it exceeds the budget set for repairing the unit. Next invite people to open houses at various cities,that are on the CN system.Have a policy that can have railfans come to the property,and take pictures,as well as get a tour of the area.(You'd be surprised what you get to see when you ask for permission to be on railroad property). Visit with the employees at various shops and see what they would like to have improved,or bring into the work place to make their job a little bit easier,and comfortable. Have the best benefits,401k, insurance,and everything else for the employees to enjoy. Have rail excursions for the employees and families as well as railfans. But most important making sure that safety is first and that certain situations,gripes,concerns,and suggestions can be voiced, heard,and recommended.
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