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I bet I know one of the biggest pet peeves of dispatchers.... engineers who tell a dispatcher how to run trains. I sit next to some of the old heads and they'll get on the radio telling the dispatcher what train should take the siding, etc. Sometimes, I think the engineers make good calls because we can see what's going on, whereas the dispatcher can only use his/her imagination. I am interested in dispatching, but the thought of dozens of calls, orders, etc pounding me at the same time raises my blood pressure just thinking about it. <br /> Ironically, I used to manage fast food and dispatching and fast food management have a lot in common. You have the ultimate responsibility with a limited amount of control. You have three different customers complaining, the drive thru is backed up, two of your closing shift employees called off five mintues before they were supposed to show up, there's not enough roast beef cooking, etc. This is when I have an out of body experience and I go into hyperdrive. I just knock off one thing at a time and plow through everything until the peace and quiet returns if even for only a moment. One advantage was that time went fast. I was done and out of work before I knew it. Anyways, this is just my [2c]. <br />
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