The Journal of Commerce is reporting that the UP and CSX are reconsidering their recent service cuts due to the larger than expected fall in traffic volume.
JOC article
It's amazing what happens when the Bottom line drops like a stone when they cut off customers that used to ship Millions of dollars in freight a year with them and all of a sudden they are going where did that 10-20 million in revenue go that was there last year. All of a sudden PSR starts to look like the turd it is. Why because you can not gut your customer service and expect to keep customers happy.
Where I worked (nothing to do with railroads, though they tried a couple of times) management kept telling us that we worked for the Investors and gave the reason that it was the investor that paid out salaries. I kept reminding them that the customer paid my salary as well as the investor's dividend and thus I worked for the customer so both of us could continue to get our pay. Most of middle management would eventually see my point, but upper management stuck their thumbs in their eyes and said I worked for the investor.
Semper Vaporo
Pkgs.
Semper Vaporo Where I worked (nothing to do with railroads, though they tried a couple of times) management kept telling us that we worked for the Investors and gave the reason that it was the investor that paid out salaries. I kept reminding them that the customer paid my salary as well as the investor's dividend and thus I worked for the customer so both of us could continue to get our pay. Most of middle management would eventually see my point, but upper management stuck their thumbs in their eyes and said I worked for the investor.
Johnny
Deggesty Semper Vaporo Where I worked (nothing to do with railroads, though they tried a couple of times) management kept telling us that we worked for the Investors and gave the reason that it was the investor that paid out salaries. I kept reminding them that the customer paid my salary as well as the investor's dividend and thus I worked for the customer so both of us could continue to get our pay. Most of middle management would eventually see my point, but upper management stuck their thumbs in their eyes and said I worked for the investor. Did the upper management not realize that the money that went to the investors came from the customers --and if the customers were unhappy there would be less income? You worked to keep the customers happy. Happy customers--more income; more income, more return to the investors. Right?
Did the upper management not realize that the money that went to the investors came from the customers --and if the customers were unhappy there would be less income? You worked to keep the customers happy. Happy customers--more income; more income, more return to the investors. Right?
Yep... no realization of the concept of keeping customers (happy or otherwise). It was all about giving the investors some money, short term, this quarter, now.
Semper Vaporo Deggesty Semper Vaporo Where I worked (nothing to do with railroads, though they tried a couple of times) management kept telling us that we worked for the Investors and gave the reason that it was the investor that paid out salaries. I kept reminding them that the customer paid my salary as well as the investor's dividend and thus I worked for the customer so both of us could continue to get our pay. Most of middle management would eventually see my point, but upper management stuck their thumbs in their eyes and said I worked for the investor. Did the upper management not realize that the money that went to the investors came from the customers --and if the customers were unhappy there would be less income? You worked to keep the customers happy. Happy customers--more income; more income, more return to the investors. Right? Yep... no realization of the concept of keeping customers (happy or otherwise). It was all about giving the investors some money, short term, this quarter, now.
In the EHH and succeeding days - at CSX the only game was keeping Mantle Ridge happy - employees and customers be damned! Shovel the money to Mantle Ridge!
Never too old to have a happy childhood!
When I was quite young, and had no money to invest, I had the impression that the proper way was to look for steady income, and invest in concerns that promised to return such. It seemed quite wrong to me to play the market.
I am thankful that those in charge of managing a fund that I paid into the first 12 years of my employment invested wisely. Proportionally, my current income from that investment is greater than what I receove from Sociial Security for 31 years of employment, even though my pay rose to be considerably more than that of first 12 years.
You can only bleed yourself so much before you die...Maybe PSR should be called: Preposterously Subtracting Revenue.. By the way.. Anyone here follow the maritime industry? I find the implementation of slow steaming has the same attributes as PSR.. Wonder if Maersk, MSC, and other's were watching PSR unfold and conceived their own plan..
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