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It's a pathetic plight.They think they must employ the "two-faced"role to be effective.I guess that's why they are managers-not very astute or intelligent.And that is why many refuse the position/function-they know it's a lose/lose proposition.When I was "union", I acted and performed my job differently than I did when I was in management.When I made the transition from "union" to "Management", I told those I supervised that my role had changed and that I had to function in a way that would alienate many,if not all.I had no choice.I had a job,and I wasn't going to fail.Losing long time friends was a consequence I was prepared to endure.I didn't employ the "two-faced",stone-age technique like many of my peers.People knew where I stood.I tapped out of management-got tired of answering for incompetence up the line.Now I'm back in the rank and file,savoring every moment as I watch the managers try to figure out why their scheems don't come to fruition.
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