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CSXT NAMES RAIL VETERAN TONY INGRAM AS CHIEF OPERATING OFFICER JACKSONVILLE, Fla., March 15,2004 - Michael J. Ward, CSX Corporation (NYSE: CSX) chairman, president, and chief executive officer and CSX Transportation (CSXT) president announced today that Tony L. Ingram has joined the company as executive vice president and chief operating officer. Ingram, who will report to Ward, joins CSXT from Norfolk Southern Corporation where he was senior vice president-transportation network and mechanical. Ingram will be responsible for all rail operations including transportation, safety, engineering and mechanical, and service design. "Tony is a terrific person with proven transportation expertise, coming from Norfolk Southern's excellent team of industry experts and leaders," Ward said. "He is committed to the continued implementation of CSXT's vision and core values, especially our focus on improved safety, consistent and reliable customer service, efficient network design and continued employee development." Ward added, "Tony will bring an intense focus to our operations, which are neither as effective nor efficient as they need to be. For example, in the first quarter our expense levels remain too high and are largely offsetting revenue gains. I have every confidence that Tony will be a key contributor in transforming our operations and helping realize our productivity and revenue growth goals." Ingram, 57, a native of Dothan, Ala., and a 33-year railroad veteran, joined the NS predecessor Southern Railway in Atlanta as a management trainee. During his tenure there, he held positions in engineering and labor relations before moving to train operations. Ingram holds a bachelor's degree in business administration from Jacksonville State University, Jacksonville, Ala., and attended Northwestern University's Advanced Transportation Management Program and Duke University's Management Development Program. CSX Corporation, based in Jacksonville, Fla., owns one of the largest rail networks in the United States. CSX Transportation Inc. and its 34,000 employees provide rail transportation services over a 23,000 route-mile network in 23 states, the District of Columbia and two Canadian provinces. CSX Corporation also provides intermodal and global container terminal operations through other subsidiaries. Contacts: Gary Sease or Dan Murphy (904) 366-2949 www.csx.com
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