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Not a great day for the dispatcher
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I have enjoyed this thread. I see alot of similarities between Trucking Dispatchers and Railroad Dispatchers. <br /> <br />I cost the company alot of time as a new driver. And I also have had a new dispatcher cost me alot of time. Time is what makes money. Anything that costs too much time will impact in a ripple all the way thru the system. <br /> <br />I recall a load of "Beef Tomatoes" air freighted into Kennedy from Holland along with Peppers. Upon arrival at pickup I see the tomatoes underneath 800 pounds of pepper. I was advised rudely not to touch the netting but load it into truck as it is. <br /> <br />I objected, called my dispatcher and was told to take it to the customer. He and I both knew what may happen. The result was a long day on several phone lines across both sides of the Atlantic to determine blame for the crushed tomatoes. <br /> <br />I realize the tomatoes are not "Trains" but this minor issue cost my company an oppertunity to run a valuable revenue load that day because of "Lost Time" trying to unravel something that could have been done better.
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