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As a final note, perhaps I should've titled my posting as "Add me to the UP middle-manager haters club".  I don't have the e-mail reply anymore, but suffice it to say it was as I described.  I've blown the steam-off I needed to release.  I'd rather not post both messages anyway, since my original inquiry would identify the precise location of that junk and if it winds-up missing, I'd be the first person they'd want to investigate.  As a collective, corporate entity, yes, I've disliked the UP for a long time after their celebrated trademark-licensing snit-fit with the model railroad manufacturers and their persecution of a railroad photographer for publishing a calendar with a photo of some UP equipment depicted.  The response I received on Mon. morning further degraded my low opinion of UP management.  It wasn't, however, something that I want to pursue further in terms of getting the attention of the person's supervisor or other railroad management.  It's past history at this point and it's an issue that's not worth affecting someone's job over (nowhere near that kind of problem).In reply to Eolafan, I don't expect UP would care whether I hate/love/dislike/like them or not.  Like all of us, however, I am in a position to vote in local, state and federal elections, and that's the one time that a person who isn't interested in shipping 500 tons of wheat can have an influence on railroad issues.I can dislike management and still respect the rank & file because in a railroad, just like any other business, it's management (mostly upper-management) who set the tone for corporate relations with the general public, and it's the workers who make the operation a success.  I work in a white-collar, non-managerial position myself as an engineer, and rest assured my opinion of mid-to-upper-management in my own workplace isn't much better.  [censored]
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