When I first started work for a living I was on an apprenticeship program. I got to work with many different trades, Especially week-ends.
One week-end we had to refurbish one main isle. A man that worked there long before I graduated grammar school approached the isle. He attempted to cross the safety barriers. After a prolong argument my boss asked me to show the man the alternate route to the main exit.
All the time he fought with me. Even when I forced him out the door to the same stairway to his exit.
He swore up and down I was making a fool of him and getting him lost.
My point is YES you can not change some people. Even when they are standing up and screaming at you as to why they are now late.
You and hear about on the highways and on mass transportation.
There is a major problem. All over the news.
I will have to get up a little earlier to get someplace on time.