General Discussion (Model Railroader)

 Has anyone else had problems with the supplier of this product (DPSG) - i placed an order and paid for it on 2nd July 2009. Haven't received the order, and can't get a reply from their phone or email?

If anyone has another lead for contacting them, I'd appreciate it.

 My LHS owner told me a few months ago that they had some problems getting orders of Chameleon. I guess it's a cottage industry, but that's no excuse for leaving customers in the lurch. I assume you ordered from the website?

http://www.chameleonproductsonline.com/homepagewelcome.html

It's a shame, because they make an excellent product.

 Yes, I did, and used PayPal, thank goodness. I'll give it another week or so, then I think I'll have to pursue a remedy. Thanks for your comment.

Chameleon is very similar to ordinary automotive brake fluid and brake fluid seems to strip just about as well, especially with older paints.  If the makers don't come through try the substitution.  Neither one works that well on newer lacquer based paints in my experience.

 I've only placed (and recieved) one order from Chameleon and it got here within a week after I placed my order. Before that, I would buy it from my LHS.

I believe that Chameleon is superior to ordinary brake fluid for stripping paint, even off newer models, although it does seem to lose its effectiveness rather quickly. 

-Kosmo

(BTW I grew up in West Chester, BSHS Class of 73  )

I just want to know what you wash the model with after you use brake fluid to strip the paint?rambo1..........

rambo1:

I just want to know what you wash the model with after you use brake fluid to strip the paint?rambo1..........

I've had good luck using "grease cutting" dish soap - much to the annoyance of my wife!

-Kosmo

PA&ERR:

I believe that Chameleon is superior to ordinary brake fluid for stripping paint, even off newer models, although it does seem to lose its effectiveness rather quickly. 

-Kosmo

I agree; Chameleon is superior to brake fluid, and I haven't found anything it won't strip yet. I kept the same bottle for years and kept straining and reusing it without any loss in effectiveness. It won't harm some plastics like brake fluid, either.

I placed an order Nov. 30, and have neither received it nor had a response from e-mails or telephone calls.  I initiated a dispute process through PayPal several days ago, but still haven't gotten a response.

 Model Train Stuff (MB Klein) has it in stock.

 http://www.modeltrainstuff.com/SearchResults.asp?Search=chameleon&Search.x=14&Search.y=15

Harold

Thanks.  I'm a fan of Model Train Stuff, but I'm hoping to get the product--or my $49.00 back-- from the manufacturer.

 I had the same experience, then they told me I was too late in initiating my claim. very poor service.