General Discussion (Model Railroader)

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Last post 05-03-2009 11:01 PM by kenkal. 17 replies.
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05-01-2009 3:47 PM In reply to
Offline Seamonster
Top 500 Contributor
Joined on 11-29-2002
Winnipeg, Manitoba
Posts 917

Re: Thanks, Walthers

CTValleyRR:  I agree, I've seen a lot of Walthers bashing, mostly about their prices, but they don't deserve it.  So their prices are MSRP as willy6 said but I will always pay a little extra for good customer service.  I believe good customer service is worth a bit more.

Medina1126:  Thanks but it wasn't Northern Light & Power.  It was called "Yard Office and Storage Building."  It had a few extra parts on the sprues too.  I've got the NL&P--N scale.  That switchyard was sure painstaking to assemble.  You've probably got it in HO.  Try it at half that size!  BTW, I recently assembled a kit--I forget the manufacturer, the box is gone now, it wasn't Walthers--that had a lot of extra parts on the sprues.  The instructions even said that there were a lot of extra parts and the modeler could store them away and use them in future kitbashing projects.  That's an interesting concept.  Possibly it's cheaper to inject full sprues with similar parts.  I guess they'd have to cut parts off the sprues and package them separately for other kits.  I dunno.  Anyway my "bits and pieces" box is overflowing now.

 

05-02-2009 12:10 PM In reply to
Offline Kenfolk
Not Ranked
Joined on 10-16-2007
Tennessee
Posts 688

Re: Thanks, Walthers

I've always been happy with Walthers; they've even given me free technical support over the phone, when I was new to n-scale and had a problematic coupler.

05-03-2009 11:01 PM In reply to
Offline kenkal
Not Ranked
Joined on 07-20-2004
Huntley, IL
Posts 158

Re: Thanks, Walthers

|  They have raised the amount for free shipping from $100 to $150,

 But they implemented a standard USA shipping of $8.95 for all orders below $150.  I think that's a reduction of the max which used to be around 12.95 or so. 

Like others here, I order from them 4-5 times a year and have always had great, friendly service. I visted their Terminal Hobby Shop in Milwaukee (a 220mile round trip!) a few weeks ago and they are just as friendly and helpful there as well. Ken

 

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