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Contacting halfpricehobby.com

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  • Member since
    November, 2009
  • 25 posts
Contacting halfpricehobby.com
Posted by issaaac on Friday, October 05, 2012 7:53 PM

Hey guys, 

trying to contact halfpricehobby.com, a MRR advertiser via email at service@halfpricehobby.com i dont seam to be able to get a reply - i am from Australia and Mum tells me its to expensive to call the USA, i am looking for there shipping prices to Us in Australia, anyone had any luck emailing them?


Thanks

  • Member since
    March, 2007
  • From: South Carolina
  • 1,544 posts
Posted by Train Modeler on Friday, October 12, 2012 2:49 PM

I've never dealt with them.  Prefer others such as from Walther's directly where you can get set up with a discount if you buy so much and then some others such as MB Klein at modeltrainstuff.com

Richard

  • Member since
    October, 2012
  • 6 posts
Posted by notabob on Saturday, October 13, 2012 8:05 AM

I've bought from them before.. They have a brick&mortar shop here in Massachusetts as well.  They can be very slow to respond to email in my experience as well.  Took a few emails once and threatening to cancel the order to get a response.  I tolerated it for the low price, and may again, but it's not a great way to get repeat business.

  • Member since
    May, 2007
  • From: East Haddam, CT
  • 2,900 posts
Posted by CTValleyRR on Sunday, October 14, 2012 2:23 PM

Here's my advice in these situations.  Put a price on your leisure time.  You can use the hourly rate that you actually get paid, or something different.  This allows you to say, for example, I'd rather spend an extra $10 bucks on something than spend hours chasing a sales person (or waiting days for a reply).

In my experience, companies that don't reply promptly aren't worth doing business with.  Likewise, companies with really low advertised prices and really high shipping and handling costs just aren't worth it.

For me, saving a couple of dollars isn't worth the hassle.

[And, FWIW, just because a store calls itself "Half Price Hobby" doesn't mean it really sells everything at half price.]  Edit:  on further review, that sounds snotty; which wasn't my intention.  What I meant to suggest is that there are lots of dealers on the Web who will give good discounts off of MSRP, and it's probably worth investigating some of them.

Connecticut Valley Railroad A Branch of the New York, New Haven, and Hartford

"If you think you can do a thing or think you can't do a thing, you're right." -- Henry Ford

  • Member since
    September, 2003
  • 3,995 posts
Posted by mlehman on Sunday, October 14, 2012 4:30 PM

No experience, but it might be another factor -- some businesses prefer to not serve international customers. I actually have found on ebay it adds customers myself for what little I do there, but some people think it's more complicated than it is nowadays.

Of course, if that is the issue here, it would be polite to reply with a note to that effect. Otherwise it gives us Americans a poor image, doesn't it?

Mike Lehman

Urbana, IL

  • Member since
    November, 2009
  • 25 posts
Posted by issaaac on Wednesday, October 17, 2012 4:04 AM

i understand you, but i am only 16 so, every $ for me is a lot :( 

Thx for your help guys

  • Member since
    February, 2008
  • 4,137 posts
Posted by maxman on Wednesday, October 17, 2012 9:30 AM

If I may ask, what item are you exactly looking for at Half Price Hobby?  Is it something unique that only they have?  If it is not unique, you might be able to find it at other, possibly more responsive, vendors,  for example at www.modeltrainstuff.com .

  • Member since
    October, 2001
  • From: OH
  • 11,980 posts
Posted by BRAKIE on Wednesday, October 17, 2012 9:49 AM

issaaac

i understand you, but i am only 16 so, every $ for me is a lot :( 

Thx for your help guys

Actually age has nothing to do with it..

I'm 64 and look for the best prices since I hate paying full price on  large or medium size orders.

Larry

SCR

Engineman.

  • Member since
    October, 2011
  • 40 posts
Posted by BMR777 on Wednesday, October 17, 2012 2:01 PM

If you really can't get a response through normal channels, you can try emailing the website's owner directly at msaucier@ptotoys.com.

I got this information by doing a WHOIS search for the website halfpricehobby.com:
http://www.networksolutions.com/whois-search/halfpricehobby.com

Hope it helps!

Long live the J!

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