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Just for the information of anyone thinking of ordering from Hobby Circle in Brooklyn, NY. BEWARE!!!!! I ordered an N-scale GHQ Front-End Loader from their online catalog several months ago. What I got in the mail was not the item I ordered (I received a road-grader kit - Hobby Circle had listed the kit number on their web-site as a Front-End Loader, but the kit number was actually for a road-grader). I called them and I was instructed to return the item and they would replace it or refund my payment. I have the proof of delivery of the returned item, the receipt for the payment I made as well as the cost for returning the item. I've made five telephone calls to them (along with numerous e-mails), each time speaking with a "customer service agent" who appears to have trouble with the language and who has given me several different answers: They have been having e-mail problems, they lost their order information, they never received the returned item (an absolute lie), they have computer problems, etc., etc. All I am wanting is my $26 back and so far I am getting no place. Hobby Circle even once insisted I call them back on Memorial Day afternoon to discuss the problem. I called at the appointed hour and nobody answered. I have gone as far as to report the problem to the New York BBB and I am not going to give up. So if anyone is considering buying from these crooks, I'd think again if I were you.
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