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I have the same problem with the same turntable. Mine is also EXTREMELY noisy. For what it's worth, I e-mailed Walthers about it several months back, and was given a phone number to call. Unfortunately, they were no help at all. The guy I talked to was not courteous, and basically told me the kit is only going to perform about so well, and he couldn't offer any help. He wasn't a bit friendly and clearly didn't want to visit about it. If anybody has any further advice, I'd sure like to hear what it is. And if anybody else gets in touch with Walthers customer service, pass along to them that their customer service relating to this issue has not been good. It makes a person less than interested in buying anything else of theirs, and I think they need to know that.
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