Edit post

Edit your reply below.

Post Body
Enter your post below.
I've got the Walthers GN passenger set ordered from InternetTrains. The initial order was quite slow and, having sent them a fair-sized initial payment, I was concerned when the shipment didn't arrive after a month. On the 30th day, I phoned them, got an answer, and they claimed to have packed and shipped it that very day. Since then, subsequent cars have arrived as promised. For convenience' sake, I'll let the full order stand, but I'm somewhat reluctant to place additional orders with them.My experience with InternetTrains came right on the heels of placing an order via IHC's website. It's been four months since I did so, and I've yet to receive the order or anything other than an automated Email acknowledgment that the order was received, they've not responded to any of my Email inquiries. Strange behavior for a company that touts its "industry leading" customer service. I'm not holding my breath; and, indeed, my local hobbyshop owner won't deal with IHC either, claiming they're perpetually one step ahead of the law. I've no idea how true this is, but he's a good old guy who's been in the business a long time.On the upside, I've had a great experience dealing via Internet with Walthers and Micro Tools. And, of course, I've had a good experience with all my eBay purchases.Lynda
Tags (Optional)
Tags are keywords that get attached to your post. They are used to categorize your submission and make it easier to search for. To add tags to your post type a tag into the box below and click the "Add Tag" button.
Add Tag

Update Reply

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Model Railroader Newsletter See all

Sign up for our FREE e-newsletter and get model railroad news in your inbox!

Subscriber & Member Login

Edit post

Post Body

Tags (Optional)

Subscriber & Member Login

Users Online

Search the Community