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I am sorry that your NCE purchase did not go smoothly. I got out the club and started to beat the DCC Cheif into submission myself having just purchased it from Digitrax. August is a difficult time to be reaching out to business. Perhaps if we understood the exact or wild things NCE is doing in your home someone might hae an answer for you. I myself cannot stand to make tech support calls because it seems it all comes out of India these days.
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