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Thank you all for replying, I see I started a hot thread and am glad to hear about the expieriences of others. I can honestly say that that LHS will never get my money again. I agree with those who say that they like to support their local LHS as I am the same way. When I lived down in Olympia we had a great LHS that i used to visit all the time when I was first getting started in the hobby. Great customer service and very knowledgeable. However, I know live in the Everett area and it seems the LHS are far and few between and the ones we do have around don't carry much train stuff [V]. So I guess I will have to either travel or shop online bummer. I currently work security for Boeing and I am always gettin asked stupid questions. I can see how it can get under your skin quickly. But, I have to remember that due to repition what is familiar and easy for me may not be for the person I am dealing with. The company pays a lot of money to have professional, courteous employees too bad that doesn't carry on to every business. I checked and the box did not have HO printed on it anywhere. I am very happy that my wife takes the time to not only learn about my hobby, but to also learn what scale I model and railroad (BNSF) without even asking me. That to me shows a very strong interest and I wish I could take back the negative expierience she had but I can't. I can, however, choose to spend my money wisely and after hearing about others expieriences I think I will scout the area more and see if I can find any LHS tucked away in some corner. Hopefully, they will give me the service I am used to from that little tiny LHS down in Olympia.
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