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Obviously you have realized the hardest part of any repetitive task, writing the manual explaining the steps to accompli***he task. Good technical writing is a rare skill which your supplier obviously does not have. A number of years ago I sold a home alarm controller which had a nationally recognised manual for the excellence of its construction, organization and completeness. It takes two to write a good manual, the technician who fully understands the product to explain and demonstrate the processes and a writer with the skills to completely and understandably express those tasks in an organized executable fashion. <br />I learned quickly to read computer manuals for two things first, one how to get it started, and two, how to stop or shut it down properly. Hopefully Clever Brothers will master some of the arts of communication, as I read your note, except for no support and instructions they seem to have a good quality product. <br />Will
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