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Is the hobby shop doing the right thing? I want your opinion... (SOLVED)
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[quote]QUOTE: <i>Originally posted by jwr_1986</i> <br /><br />... I'm just trying to figure out where you get this notion that they can just call their post office. <br />Jesse <br />[/quote] <br /> <br />That´s the way it works in Europe. Throughout western Europe, if you have the parcel´s shipping number, chances are they´ll find your (lost) stuff rather fast. [:)] <br /> <br />I guess electrolove thinks that business in the USA is done the same way it is over here. Yes, I DID get a refund when the wrong stuff was shipped, and they sent me a postage paid package along with a few neat Herpa cars as an apology. That was a German dealer though. Another one goofed on my 8-40CW pre-order (I wanted the sound equipped, he mistakenly ordered the non-sound). I got it at half price, along with a voucher for a fine meal at Mövenpick´s. <br /> <br />Same in Switzerland - I was the one who goofed on the order (3-rail instead of 2-rail). The dealer took the engine back, and I had received my refund one day after I sent the parcel on its way.
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