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Is the hobby shop doing the right thing? I want your opinion... (SOLVED)
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Wal Mart doea it everyday. <br /> <br />[quote]QUOTE: <i>Originally posted by chateauricher</i> <br /><br />I don't know of <b>any</b> store that would issue a refund <b>without</b> getting the merchandise back. If that were true, anyone could walk into any store; claim a problem with something they "bought" there; not return it; and then walk out with a refund. H*ll! I think I'll walk empty-handed into Leon's (a major home furnishings store here) tomorrow and demand a refund for the big-screen tv, and the set of stainless steel kitchen appliances that aren't satisfactory. [:)] I could use the money for trains. [;)] <br /> <br />Can you imagine the financial losses stores would incur if that were true ??? <br /> <br />So, yes, the store in question <b>is</b> doing the right thing — waiting for the merchandise to be returned before issuing a refund. The problem here seems to be the unusual amount of time it is taking for the merchandise to be delivered to the store by mail. It would seem to me that it has been lost, either by the Swedish post office, or by the American postal service. The package's tracking number should help locate it. Its probably stuck in a warehouse somewhere. Or, considering the paranoid US Customs these days, it might even be in a customs warehouse being held as part of an anti-terror investigation. <br /> <br />If you really want this track, I would do as <b>locomotive3</b> suggests — re-order it and ask the store to refund you when the original package finally arrives. <br /> <br /> <br />[/quote]
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