Edit post

Edit your reply below.

Post Body
Enter your post below.
[quote]QUOTE: I don't know of any store that would issue a refund without getting the merchandise back. If that were true, anyone could walk into any store; claim a problem with something they "bought" there; not return it; and then walk out with a refund. H*ll! I think I'll walk empty-handed into Leon's (a major home furnishings store here) tomorrow and demand a refund for the big-screen tv, and the set of stainless steel kitchen appliances that aren't satisfactory. I could use the money for trains[/quote] I know of many companies that will refund or reship items based on a customer not recieving his product, Since this was not recieved by the customer it is a very easy process to trace and start a claim with the post office. The only requirment for the US post office is the package has to be 30 days late for them to start a claim which Electro is already approaching. The company I work for would in this instance have the customer send us a letter stating what happened and that they did not recieve the product we would start the claim and reship the product, sure we might lose a few buck on this now but we get more back from a happy cutomer later.
Tags (Optional)
Tags are keywords that get attached to your post. They are used to categorize your submission and make it easier to search for. To add tags to your post type a tag into the box below and click the "Add Tag" button.
Add Tag

Update Reply

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Model Railroader Newsletter See all

Sign up for our FREE e-newsletter and get model railroad news in your inbox!