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Electro, <br /> <br /> You said you were going to contact them in an hour here in the US it is 4:10 in the morning? Truth be told what they are doing is probly not illegal just really no practical on a customer service relations aspect. <br /> <br />I would also just tell you based on my experience that you will get much farther ahead to maintain you composure and be nice but firm. As the old saying goes "you get more flies with honey" Yelling at them will only put them off and not willing to help you on this matter. It may not seam right but I will go out of my way to help someone who is nice but has a bad problem rather then a guy who yells and screams and tell me how bad our company is. I will still help them but I do not go out of my way for those types. Just some advise to dao with as you please take it or leave it its your call. Good Luck let us know how this plays out I am interested in knowing.
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