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A question of ethics
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This is a fascinating topic to me. Why? Because we're all so used to the Home Depot / Wall Mart / etc. attitude of bringing things back, no questions asked. <br /> <br />These huge places make that type of thing seem standard, so when a smaller business doesn't follow suit, we get irritated. <br /> <br />It's not a question of ethics at all, in my opinion. It's just the way that person is doing business, which is probably totally legal. <br /> <br />As a small business owner, in my opinion, that guy needs to somehow be compensated for the time, etc. it took for the transaction that happened, then didn't happen. <br /> <br />Not pointing any fingers here, just sticking up for the guy.
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