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Add me to the list of satisfied Proto2000 customers
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I had a GP-9 Proto2K that thumped straight out of the box, off the shelf, brand new. LL fixed it, but it was a disappointment to open up your brand new loco and it doesn't run right... Also heard this was a common problem with these particular locos. Overall, I'm happy with LL customer service, not necessarily their quality control. If your QC is bad, you better have good CS :)
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