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I agree with Fundynorthern. When I make a purchase at the LHS, I usually wait for a quiet time and the owner and I will go over the part or loco or whatever. Test track, examining of contents of kit etc. I like to see if there is everything ok with the item before leaving the store. Once I get it to the home, what I do with it is my own fault. I trashed a tender once via a very bad accident. I simply ate the loss and ordered a replacement from the factory. No need to bother the LHS for that one. This thread I think reinforces the need to examine everything before you leave the premises.
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