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Can't receive email notifications when someone replies to my post Locked

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  • Member since
    March 2021
  • From: Quebec, Canada
  • 129 posts
Can't receive email notifications when someone replies to my post
Posted by ModelTrain on Monday, April 26, 2021 4:26 AM

Hi everyone.

Since the day I subscribe to this forum, I have checked all the options to receive email notifications after someone replies to my post. The problem is that I have never received any email notifications yet.

What should I do?

Tags: problem

Stef

  • Member since
    March 2017
  • 8,173 posts
Posted by Track fiddler on Monday, April 26, 2021 4:59 AM

Good morning

I've been wondering the answer to your question for a long time.  My messaging hasn't worked for almost a year.  I can't even access it.

I have contacted customer service several times but I didn't get anywhere.

I have heard from other members here that the notification feature doesn't work for them.  A while ago I heard it doesn't work for anyone.  So you are not alone with that.

So again, Welcome to the forum Stef.  Don't forget your crash helmetLaughSmile, Wink & Grin

 

P.S.  It's good to have you hereSmile  Feel welcomed to come join us in the Diner.  We haven't solved the world's problems yet but we have fun chit-chatting there.  

 

 

 

TF

 

 

 

 

  • Member since
    July 2009
  • From: lavale, md
  • 4,678 posts
Posted by gregc on Monday, April 26, 2021 5:24 AM

use to be able to get emails when a response was posted on a thread we "subscribed" to or when someone sent us a private message.

i assumed these features were defeated to force people to go to the website and see the various advertisements

greg - Philadelphia & Reading / Reading

  • Member since
    July 2006
  • From: Bradford, Ontario
  • 15,797 posts
Posted by hon30critter on Monday, April 26, 2021 5:31 AM

ModelTrain
Since the day I subscribe to this forum, I have checked all the options to receive email notifications after someone replies to my post. The problem is that I have never received any email notifications yet. What should I do?

Hi Stef,

The only way that you can find out if you have received any Personal Messages (PMs) is to go to the top right corner of the page where you can see the summary of all of your forum activity and click on 'Messages'.

Some time in the past the 'Messages' heading would turn red when you had a new message. We also used to receive an email when messages were sent to us. Unfortunately that no longer happens, so all you can do is remember to check your Messages regularly.  Hopefully Kalmbach will be able to restore the old notification method when they complete all the changes to the forum software.

Cheers!!

Dave

I'm just a dude with a bad back having a lot of fun with model trains, and finally building a layout!

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Monday, April 26, 2021 5:43 AM

ModelTrain

Hi everyone.

Since the day I subscribe to this forum, I have checked all the options to receive email notifications after someone replies to my post. The problem is that I have never received any email notifications yet.

What should I do? 

What should you do? LOL

Learn to love the forum for all of its shortcomings and cherish the fact that you and I can still post. I lost my Private Messages feature back in December, so now I cannot have ono-on-one conversations with other forum members.

You also need to learn the virtue of patience. For two or more years now, new forum software has been promised on multiple occasions. It's like pre-orders. The release date never seems to come.

Rich

Alton Junction

  • Member since
    November 2019
  • 402 posts
Posted by The Milwaukee Road Warrior on Monday, April 26, 2021 5:53 AM

richhotrain

 

 
ModelTrain

Hi everyone.

Since the day I subscribe to this forum, I have checked all the options to receive email notifications after someone replies to my post. The problem is that I have never received any email notifications yet.

What should I do? 

 

 

What should you do? LOL

 

Learn to love the forum for all of its shortcomings and cherish the fact that you and I can still post. I lost my Private Messages feature back in December, so now I cannot have ono-on-one conversations with other forum members.

You also need to learn the virtue of patience. For two or more years now, new forum software has been promised on multiple occasions. It's like pre-orders. The release date never seems to come.

Rich

 

Bummer since I tried to PM you about your turntable and roundhouse last night Rich.  Let me know before you sell them will ya?

Andy

--------------------------------------------------------------------------------------------

Milwaukee native modeling the Milwaukee Road in 1950's Milwaukee.

https://www.flickr.com/photos/196857529@N03/

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Monday, April 26, 2021 6:02 AM

My private messaging still works fine, including the red alert title, but I no longer get notifications about PM's.

The other notifications I have never turned on.........

I only want to know what is happening here when I visit here......

Sheldon

    

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Monday, April 26, 2021 6:10 AM

The Milwaukee Road Warrior
 

Bummer since I tried to PM you  

If you want to send your personal email address to Tom Stage (moderator), he can forward it to me, and I will contact you.

Rich

Alton Junction

  • Member since
    November 2019
  • 402 posts
Posted by The Milwaukee Road Warrior on Monday, April 26, 2021 6:13 AM

Will do....

Andy

--------------------------------------------------------------------------------------------

Milwaukee native modeling the Milwaukee Road in 1950's Milwaukee.

https://www.flickr.com/photos/196857529@N03/

  • Member since
    March 2021
  • From: Quebec, Canada
  • 129 posts
Posted by ModelTrain on Monday, April 26, 2021 6:13 AM

Ok I understand now that I am not the only one with this problem.

Thanks!

Stef

  • Member since
    September 2003
  • 21,669 posts
Posted by Overmod on Monday, April 26, 2021 7:10 AM

The red 'messages' indication still works on the Trains Magazine forums, so the code is there if they want.  The e-mail notification has been broken about as long as the inability to view profiles on mobile devices; I don't know if they're related.

I expect all this to be fixed (or confirmed as removed) together with a resolution one way or the other about an inline spell-check option in user preferences when Kalmbach's 'stage 3' is done.

  • Member since
    February 2005
  • From: Vancouver Island, BC
  • 23,330 posts
Posted by selector on Monday, April 26, 2021 10:36 AM

ATLANTIC CENTRAL

My private messaging still works fine, including the red alert title, but I no longer get notifications about PM's.

The other notifications I have never turned on.........

I only want to know what is happening here when I visit here......

Sheldon

 

Ditto for me.  Except I couldn't post a message that I had composed until maybe three months ago...suddenly.  Since early2020, I could type an initial message to someone, or respond to someone, but when I went click on reply, or whatever it says, the entire page would scroll down with me for some reason and I could never get my cursor on 'reply'. But the past two months, it seems normal, including the red font at upper right on the page.

Moderator
  • Member since
    May 2009
  • From: Waukesha, WI
  • 1,764 posts
Posted by Steven Otte on Wednesday, April 28, 2021 8:48 AM

This function hasn't worked in years. As web browsers and system software upgrades are added, more functions of this ancient and creaky forum software stop being supported. An upgrade of the Forum software is planned for phase 3 of the Trains.com rollout. Until then, please be patient. 

--
Steven Otte, Model Railroader senior associate editor
sotte@kalmbach.com

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