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Good luck with sending it back to Bachmann! I bought a Bachmann UK outline steam loco a couple of years ago from an Australian distributor and it would not even run right out of the box! The plastic drivers had bulged sideways so everything jammed up! Because I was working o/seas and had not set up a layout (I was collecting rolling stock only) it was several months before I even opened the package. Eventually I took it to a friend's place and was horrified when I opened the box to see the bulging wheels! I contacted the vendor who was interstate and did not want to know! That left me with Bachmann UK. I was told by them that it was out of warranty and not their concern - even after I explained it had never even run and that the vendor was refusing to deal with the problem! The local British Railway Modellers Association told me that that particular model was infamous for the same fault. It seems it was an engineering fault at the manufacturers and the later models had been modified. Pity Bachmann would not take the responsibility of accepting that with their customers - but that is a typical attitude of Bachmann UK. The customer is always wrong! <br />
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