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Hi there, Any time I have had a question, problem or concern, Athearn has taken great pains to insure I have the best possible answer. They have helped me numerous times on various things, and have never let me down. Did you email them or send a letter? With email, I get a response within 48 hours. I always get a response. Atlas is the same. I have always got great service from Atlas, and they also have never let me down. Keep trying. -Wolv33
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