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I've never had this problem at either of my LHS - but then again, the owner of one of the stores has known me for years, and I'm a regular customer of both stores, which tends to make the staff more courteous (though I agree that grumpy, rude staff are unacceptable anywhere). <br /> <br />I've not found the problem described above with mentioning eBay purchases - but then again, I'm usually only interested in eBay items that I can't get in a store due to their being discontinued. I've also never had the problem with over-zealous staff watching like a hawk, at least, in model stores. Other stores are a different matter - have left some electrical and computer superstores because the staff either didn't have a clue about their products or kept hassling me when I was trying to browse for the items I wanted. <br /> <br />The other problem, which is sometimes common over here, is when you approach the counter with a small pile of intended purchases, and have to wait 5 minutes or so before the staff notice you! I accept that with model stores, this is more likely - both my LHS do a lot of mail-order business which takes a considerable time to organise and is a major hassle if something is done incorrectly. To be fair, this usually only happens when they have a new stock delivery to sort or items to package and mail to customers.
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