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[quote]QUOTE: Originally posted by vsmith When I was younger I had a bad experience at a LHS that is no longer in business, owner retired. Something about my kitbashed engines being not being up to NMRA master craftsman specifications, and a rather insulting comment about that. That was then and in the past. Today i find myself being very careful about saying waht I model and what I buy. Its like if I even mention a product they (various LHS's) dont carry, they get downright ruffled! I do large scale, which means that the number of stores are few, and they tend to specialize in one brand or another. I was in my LHS, which is primarily HO and N, but they carry LGB and some detail parts. I was looking for Trackside Detail or Precision Parts foran Aristo-Craft engine i was building a backhead for, as soon as I mentioned this stuff was going on an Aristo engine one of the sales rep's got visably flustered, as if I'd called his wife a bad name! I've also learned NEVER say the phrase "I got it on E-bay" in a hobby shop unless you want to get chased out by the angry villagers with torches and pitchforks! I've never understood why LHS owners and salespersons have this attitude that if you buy something from anyone other than them, or any product other than what they sell, or if your NOT interested in that $1000 locomotive they really want to sell you but you wanted something around $100, they treat you like some kind of low-life undeserving of their service. I'm there to spend money, that should be enough to warrant a certain level of service. Granted I do pretty well at the LHS now. [/quote] Funny story on a related note--my primary LHS is closed on Sunday's but another shop was open on Sunday, I had the day off so I figured I'd check it out. Who do I run into there? A clerk from the store which was closed on Sunday!!! We acted like each other had Typhoid and to this day neither of us have ever mentioned that encounter!!!
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