Send an e-mail to them with description (part number & name) and snapshot of part you need? They replied to my e-mail a few years ago.
Hrvoje
Hello All,
I just purchased a BL NYC J1e/J1d Long Tender Hudson 4-6-4 and eveything is good so far. It runs well and very happy with it.
The only thing I am disappointed with is that it comes with a schematic diagram with pictures of the Loco and Tender all numbered but no reference of the numbers. Example 1. is the bell, 2. is the boiler, etc...
I've phoned BL 3 times in the last two days, all I get is an anwering machine that tells me to wait and someone will be with me shortly!
I have waited as much as 12-20 minutes at at time and no luck.
Why would BL include diagrams of the Loco and Tender, number the parts, but no reference to each number?
I thought maybe there was a page missing, but when I went on their web site, same thing pictures with numbers and no reference sheet.
That is why I have been trying to get a hold of them, in case I would need a part.
Any thoughts?