I just double checked all the connections and as I suspected each plug is fully seated. The engine and tender have not been separated in several weeks. I also removed anything metal that could cause a short to ensure that was not the problem, I just don't understand how and engine can run fine one day it sits for a week then won't run. It looks like I will have to send it back to Bachmann.
EDIT: I put the tender back on it's original engine that ran fine from the beginning and everything worked great all sounds and the engine went over the entire layout without a problem. I think I have a serious problem with my one engine and it's decoder.
John
Exercise your warranty, and no, the Bachmann Tsunami is not a "cheaper" version.
If "11" is a motor connection fault, my guess would be to look at the motor connection? Start with the tender plugs.
"The true sign of intelligence is not knowledge but imagination."-Albert Einstein
http://gearedsteam.blogspot.com/
About a month ago I had a Bachmann H-4 that gave me a fault code "9". So to help narrow down whether the problem is in the engine or the tender I swapped the tender of another H-4 that I knew worked. After swapping the tenders the locomotive in question worked flawlessly. So the issue is with either the decoder or it's wiring. The train engine sat for a week and this afternoon I went to run a train for my nephew and the engine will not move, I have all my sounds and headlight but the decoder from the good operating engine is now throwing my a fault code "11" motor connection fault. The engine and tender have not been disconnected since the last time it ran. I also triple checked all my track to make sure no metal was laying across the rails creating a short. Is there anything else that could be causing this fault code? This is the second decoder issue I have had out of the 3 H-4's that i own is the Tsunami that Bachmann uses a cheaper quality? This is really making me think twice about buying another Bachmann product, any help would be appreciated.
Thanks, john