Problem with MRC cable handheld

[Fosc]

 

Good afternoon.

My DCC system is the MRC Prodigy Wireless and one of my cable handheld is with the following problem: it memorized a locomotive number (hooked) and there is no way to remove it from it.

If you disconnect the cable throttle and turn it back on, it shows on the LCD that same number; if you continuously press the "Del" key, nothing happens: it does not delete that number at all, and the address "003" does not appear on the LCD again at the end; and if you are on the line any more DCC locomotives, and following the same procedure, the throttle also does not display any of its numbers as we press and remain by pressing the "Del" key.]

 Could a DCC system user or any other connoisseur help me, please?

Grateful for any help. Fernando.

[rrebell]

Did you hit consist by mistake ?

[Fosc]

rrebell

Did you hit consist by mistake ?

No, I didn't. Thanks

[Fosc]

Good afternoon.

Squeeze me. I apologize for my confusion when responding, previously, to the first reply.
It only ran on layout in scout form. Thanks. Fernando.

 

[RR_Mel]

I have a Prodigy Advance but not wireless, what is Scout form?



Mel



 
My Model Railroad   
http://melvineperry.blogspot.com/
 
Bakersfield, California
 
I'm beginning to realize that aging is not for wimps.

[Fosc]

Sorry. Good evening.

Mel, I am brasilian and, in the Brasil, scout walking it means a loco running isolated.

[RR_Mel]

 

My Prodigy does a reset when the power plug is removed from the wall outlet so that isn’t your problem.

You mentioned “one of my cable handheld” do you have a handheld that works correctly?



Mel



 
My Model Railroad   
http://melvineperry.blogspot.com/
 
Bakersfield, California
 
I'm beginning to realize that aging is not for wimps.

 

[Fosc]

Mel, yes.

I have four wireless handheld and four cable handheld. but only one cable handheld keep that loco's number, same I turn of DCC on the outlet. When I reconnect DCC wall outlet, cable handheld it keeps that same number.

[RR_Mel]

Apparently it’s defective, if it’s still under warranty send it back to MRC if not you’ll have a bad handheld.  If you need the fourth controller check with MRC to see what the cost of replacement is.  

Mel



 
My Model Railroad   
http://melvineperry.blogspot.com/
 
Bakersfield, California
 
I'm beginning to realize that aging is not for wimps.
 

[Fosc]

 

Good Morning. Thank you.
Yes, it is out of warranty. I thought there was a way to delete that stubborn number via the MRC command station.
And the worst thing is that, here in Brazil, I have a friend who uses MRC and a member of my group also, who has the same problem with a wire throttle...
But thank you for your consideration in trying to solve my problem. Fernando.

 

[rrinker]

 There may be some sort of system and/or cab reset, but undocumented in typical MRC fashion. Perhaps support can provide help.

                              --Randy

 

[RR_Mel]

Randy is correct, try emailing MRC support, I’m sure a phone call from Brazil would cost about the same as a new handheld.

MRC support has always been very good for me over the years.

Might pay off very good if they help fix yours and your friends.

Mel


 
My Model Railroad   
http://melvineperry.blogspot.com/
 
Bakersfield, California
 
I'm beginning to realize that aging is not for wimps.