Trains.com

Two thumbs up service!!

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  • Member since
    April 2003
  • 305,205 posts
Two thumbs up service!!
Posted by Anonymous on Tuesday, April 10, 2007 1:50 PM

Spoke to Carol A. in the mag. dept. of GR and she was a great help to me and could answer any questions I had glad they have her there!

William

  • Member since
    April 2002
  • From: Wisconsin
  • 1,839 posts
Posted by Rene Schweitzer on Tuesday, April 10, 2007 2:51 PM
I'll bet you spoke with Carol in the customer service department. All the folks there are very knowledgeable and can answer nearly any product question.

Rene Schweitzer

Classic Toy Trains/Garden Railways/Model Railroader

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Tuesday, April 10, 2007 8:13 PM
Yes, Rene, that was her! Very nice Lady! Service Great!
  • Member since
    July 2006
  • From: Jones County, Georgia
  • 1,293 posts
Posted by GearDrivenSteam on Wednesday, April 11, 2007 11:00 AM
Nice to hear good customer service stories for a change.
It is enough that Jesus died and that he died for me.
  • Member since
    June 2006
  • From: Oakley Ca
  • 1,407 posts
Posted by dwbeckett on Wednesday, April 18, 2007 12:03 PM

In the past year I had two missing issue's of Gr both were replaced in days of sending a request.

I LOVE THE SERVICE.

The head is gray, hands don't work , back is weak, legs give out, eyes are gone, money go's and my wife still love's Me.

  • Member since
    April 2003
  • 305,205 posts
Again Two thumbs up service!!
Posted by Anonymous on Tuesday, June 19, 2007 3:14 PM

Called Sandy V. and she was again very helpful! But waitn for the GR issue Tongue [:P]

Other places in K. Publishing could use more lead in there pens. Sign - Dots [#dots]

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