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MTH Repairs

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MTH Repairs
Posted by Fred Bear on Tuesday, June 5, 2007 7:39 PM
I sent a Blue Comet tin plate out a month or so ago and it came back actually worse than when it was sent. I sent it back Saturday, today a rep from MTH called me and said the repair was being done immediately and that they would absolulely make it right. so...for now I still have faith. I thought it was pretty good that they called me and talked to me about it anyway. Anything can happen I guess. We'll see how it goes. All in all, if it's the worse thing that ever happens to me, I'm a pretty lucky guy! Jake
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Posted by jefelectric on Tuesday, June 5, 2007 7:47 PM
Jake, Let us know how you make out.
John Fullerton Home of the BUBB&A  http://www.jeanandjohn.net/trains.html
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Posted by Anonymous on Wednesday, June 6, 2007 12:43 AM
yes please do cuz i have a 2-8-0 thats prolly gonna be sent to them, maybe
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Posted by Anonymous on Friday, June 8, 2007 1:16 AM
I'm really beginning to wonder about MTH trains. All these electronics are cool, until they fail and the cost is outrageous to fix them. My dad bought a nice RK UP Turbine and the protosound chip scrambled the first night we were running it. (Found out later not to run it with a dead battery.) Now my Daylight has died. All very disappointing.

I did put 5 or so drops in the stack right before it died so maybe, just maybe my fan has leaked/frozen or something. I sure hope it's that easy and cheap!
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Posted by Bob Keller on Friday, June 8, 2007 7:23 AM
Its not just MTH - or trains.

"Back in the day" I recall having a VCR repaired twice - totalling $300 between the two repairs.

And having a Magnavox TV in the shop twice - $500 between the two repairs.

Last year my Sears washer died. When the Sears service rep told me what the repair cost would be, I asked him "You do know I can buy a new one for less than that?"

He nodded and said "These things shouldn't be disposable, but ..."

Today, thanks to cheap Chinese labor (and a really big local landfill), I'd chuck'em and buy new.

Bob Keller

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Posted by njalb1 on Friday, June 8, 2007 8:47 AM

Let me say it with pictures !  My new MTH engine is still defective! They say a picture is worth a THOUSAND WORDS !

pictures !!!

 

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Posted by phillyreading on Friday, June 8, 2007 9:02 AM

Bob,

I will have to agree with you that it is cheaper to replace an appliance than to repair one.  However the thing with model trains is that you get attached to the item after a period of time, so getting rid of a model train is much harder than getting rid of an appliance.   At least that is how I see it.

Back to trains, why does it seem that Lionel's new switches for O gauge tubular track have quality issues?  At $50.00 or more a piece it would seem like a waist of good money to throw these switches away. Ever since the switch #6-23010 series I have had trouble with Lionel O gauge switches, it is almost like you name the problem and it has happened with the Lionel switch, loss of electric power(power at terminal screws-checked by multimeter) to throw the switch, the light in the switch kept blinking on & off, derailments at switching point with any Williams locomotive(Lionel loco's no problem), not tried an MTH loco.

Please note that I am not picking on Lionel but mentioning a problem with a switch that Lionel totally ignores and says they never heard of.   Maybe it is because they are translating English instructions into Chinese and the translation gets mingled or lost.

Lee F.

Interested in southest Pennsylvania railroads; Reading & Northern, Reading Company, Reading Lines, Philadelphia & Reading.
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Posted by phillyreading on Friday, June 8, 2007 9:07 AM
 njalb1 wrote:

Let me say it with pictures !  My new MTH engine is still defective! They say a picture is worth a THOUSAND WORDS !

pictures !!!

 

I know it's true that you are having problems with an MTH but i get a laugh out of the photos. Wasting good money for something that is trash! That is how I feel about another companies products.

My solution now is to buy used from choo choo auctions!

Lee F.

 

Interested in southest Pennsylvania railroads; Reading & Northern, Reading Company, Reading Lines, Philadelphia & Reading.
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Posted by BDT in Minnesota on Friday, June 8, 2007 11:06 AM

Well, When you talk to some of us old farts that have been around trains for half a century, you may find that our old pre-war and post-war locomotives outnumber our new ones about Two to One..

On the MTH locomotives, allot of the parts are sold as "exchange only" parts,,,,meaning, your defective part must be sent in to receive a replacement.....If these replacement parts were available outright, or through an aftermarket source, I would be more inclined to purchase more newer equipment....

The HO  people share in  the frustrations also.... new passenger car sets that have junk couplers, and locomotives that take off  down the track without warning..

Our first line of defense when it comes to making a train purchase is our own knowledge of the product... Knowing the weaknesses of a product, and having experienced the procedures and expenses required to keep them running.....And we learn something new every day (( quite often the hard >expensive< way...)))

BDT

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Posted by phillyreading on Friday, June 8, 2007 3:07 PM

Along with what BDT in Minnesota mentioned you have hobby shop people who are biased to one company or another because they sell the brand of product by that company and make money selling that product so you can not get an unbiased opion at times from hobby shop owners.  What you need to do if inexperianced is to ask somebody that has been in the hobby for a while.

Lee F.

Interested in southest Pennsylvania railroads; Reading & Northern, Reading Company, Reading Lines, Philadelphia & Reading.
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Posted by Anonymous on Friday, June 8, 2007 3:50 PM
I'm starting to think Williams is a great bargain for toy trains. The parts are easily attainable and still affordable. Plus they really do look pretty nice. I love the way the MTH trains start, stop and can run so slow, but at the price of fixing them- I'm not sure it's worth it.

The MTH guy told me the new PS2 chips are only $60. That's great but it will cost me $180+ to upgrade to it which is dumb. That doesn't include the cost of labor to rewire it he said. Guess I'll jus thave to have it run forward only, unless I can get my hands on a new chip.
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Posted by Fred Bear on Saturday, June 9, 2007 7:46 AM
No news yet from MTH on the Blue Comet repair. I'll remember to post though as soon as I hear back from them or receive the train. Jake
  • Member since
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  • From: Lake Worth FL
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Posted by phillyreading on Monday, June 11, 2007 11:54 AM

From what you are saying about the Proto Sounds by MTH it might be cheaper to take out the older PS-1 and replace it with PS-2 system.

 With Williams I don't have to worry much about electronics breaking down as only the forward nuetral reverse board might go bad but that can be replaced easy enough, I used a bridge rectifier to bypass the direction circuit board, not too caring about losing reverse.  The other great feature about a Williams is NO plastic gears!!

Lee F.

Interested in southest Pennsylvania railroads; Reading & Northern, Reading Company, Reading Lines, Philadelphia & Reading.

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