Can some1 please help out someone who is being abused.

[Anonymous]

Hello,

my name is Brian and i have sent my lionel 259e in for service and the person i sent it to seems to be blowing me off for now over 18 months yes 18. i call but get absolutely no where. The loco is a a vender in OH. if any1 live s in OH and is willing to help me out please reply to this thread and leave and email. I do not want to leave a Name of shop on here until i get my loco back

thanks Brian

[spankybird]

AT last count there are over 25 members on this forum that live in Ohio. Which part of the State (City) is your engine in [?]

[Anonymous]

Tell them it's time to call the Atty. General of Ohio and the Better Business Bureau. Then if no response, DO IT!!

[Anonymous]

by looking on maps about 1/2 hour out of cleveland.

[Anonymous]

is any1 near Fairview Park Ohio?????

[1688torpedo]

Hello Brian! We really need some more detailed information from you in order to help out here. Was the restoration paid for & is it the the same place that lost your 257E also? This is a very tricky situation here as you live in New Jersey & Those of us in Ohio are not sure what to do for you or even what we should do. Please let us know. Thank You. Take Care.

[Anonymous]

thi is the same place and that was a typo it is the same loco in question. Partial payment was made up front to get ball rolling balace upon complete which still isn't done. Every phone call i make because i think that he knows that i am too far away to cause face to face problems... reply given is i will call you back i am with a customer.... well guess what i was a customer too... He has not returns 1 call in 18 months

looking for advise att. gen and BBB will be called on friday

Brian

[Anonymous]

First, send him a certified letter outlining everything that has transpired up to this point. Inform him that you intend to notify the BBB and file a complaint with the attorney general unless he returns your loco immediately. If it's not finished, then you also want your deposit back. Set out a clear deadline after which you will follow through with your complaint.

[Anonymous]

If you sent the engine and money by uspostoffice file a claim with your postmaster and you will get action very fast. I have done that and it works.