God bless TCA 05-58541 Benefactor Member of the NRA, Member of the American Legion, Retired Boss Hog of Roseyville , KC&D Qualified
TCA#09-63805
QUOTE: Originally posted by dwiemer I bought a FM trainmaster with dummy set and UPS was the shipper. The dummy engine had a broken truck and UPS picked it up and gave me the original purchase with shipping, but took the engines. I would have kept them as Williams said the replacement would be less than $50., but the trucks were on backorder. I wonder what UPS does with this damaged merchandise? Anyway, as to your case, Check Olsen's Toy Train Parts and see what a new cowcatcher will cost. Then you will be able to decide as to the fix. Dennis
QUOTE: Why would ups take the engines that is so stupid what do tey need it for anyways proof it got dameged.I would be upset if I had give up my engines.UPS is stupid
QUOTE: Originally posted by Railroading_Brit I'd guess UPS might well have sell-offs of damaged goods - I do know that some manufacturers have, in the past, sold returned locos and cars at knock-down prices either through factory shops or trade stands at shows. I'm surprised they don't have an option of claiming the cost of repairs back though - if they took a photo of the damage to prove that you have a legit claim, then asked you to send them a copy of the repair invoice, it would probably avoid potential problems with people claiming the full cost and then fixing the damage for little or nothing.
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